There is a visionary in every industry- the visionaries who can see opportunity within what’s familiar and hiding in plain view. In animal health, where business meets compassion and passion, there is a company which is enhancing even the ordinary task of distribution. Picture the rhythm of the supply chain: truckloads of boxes containing life-changing products, logistics personnel beating against the clock, doctors and veterinarians awaiting test results. It’s a living ecosystem where science, compassion, and precision keep everything in balance. And in that ecosystem, a leader reshaped the flow. That partner is epiq Animal Health, based in Dublin, Ohio. Instead of participating as a middleman, it has decided to be the composer, the one to connect notes between manufacturer, distributor, veterinarian, and pet owner. In an industry long characterized by hard lines, epiq saw the potential to blur those lines between education, partnership, and purpose. Others viewed transactions; epiq envisioned transformation. Across clinics, retail counters, and boardrooms across the United States, that idea is no longer hypothetical; it’s becoming a reality. Sales representatives have evolved into consultants trusted by veterinarians. Small manufacturers are now finding shelf space beside global corporations. Products once struggling to be noticed are building record breaking trajectories. At the center of it all stands epiq Animal Health. As a focused, collaborative team, it acts as a bridge-builder and translator within the industry, helping align the needs of manufacturers, veterinarians, and partners with clarity and purpose. Rather than positioning itself as a large revolutionary force, epiq demonstrates that even a small, dedicated team can create meaningful impact when purpose drives distribution. Every connection it strengthens, from scientist to caregiver, contributes to improving animal lives in a way that is thoughtful, practical, and grounded in partnership. The Foundation: Beyond the Boundaries of Distribution epiq begins from a simple truth: moving boxes is no longer enough. Logistics may form the backbone of distribution, but foresight forms its soul. The company’s foundation remains rooted in operational excellence, warehousing, supply chain coordination, and reliability. It views every shipment not as an endpoint, but as part of a larger network of strategy and shared learning. When potential suppliers approach epiq, they discover that the company’s first service isn’t shipping; it’s listening. Through detailed discovery sessions, the epiq team seeks to understand where a brand stands in its lifecycle, what obstacles it faces, and how customized support can accelerate its potential. This thoughtful onboarding process transforms conventional supplier relationships into collaborative partnerships built on shared goals. Whether partnering through direct distribution, reseller channels, or multi-distributor collaborations, epiq tailors its approach with precision. It integrates customer service, accounts receivable management, sales deployment, and marketing execution under one cohesive framework. Each element supports the partner’s goals, ensuring success is not left to chance. In essence, epiq doesn’t just complement a brand, it amplifies it. The company functions as an extension of its partners’ strategic teams, ensuring that every decision, from product placement to promotional messaging, is focused on understanding and long-term value. Disrupting a Traditional Dynamic At the forefront of this transformation is Managing Director Anje English, whose nearly 25 years in healthcare supply chain management have shaped an approach that blends insight with empathy. English recognizes that behind every distribution decision lies a story- of innovation, risk, and the desire to improve animal well-being. Her leadership emphasizes customer-centric partnership over transactional efficiency. epiq’s strategy is as pragmatic as it is bold. It acknowledges that industry giants possess vast resources for brand visibility, yet it champions smaller suppliers whose unique offerings can revolutionize care if given the right exposure. epiq steps in as that equalizer, balancing expertise, infrastructure, and education to ensure innovative brands aren’t lost amid market noise. Its phased commercialization model revolves around education, market awareness, and lasting engagement. By establishing credibility through structured learning modules, webinars, and expert collaborations, it ensures that products reach not only shelves but also the minds of veterinarians, clinic staff, and pet owners. This influence is amplified through digital platforms, where targeted social campaigns and analytical insights measure visibility, impact, and real engagement that drives conversion. The result is an empowered ecosystem where knowledge becomes a shared competitive advantage across the entire value chain. Staying Ahead of the Curve Innovation is never static, and neither is epiq. The company maintains an active dialogue with change—tracking regulatory shifts, supply chain developments, consumer trends, and scientific advances—to ensure every partner benefits from its collective intelligence. This vigilance sharpens internal workflows, enhances cost control, and elevates service quality, while its transparent communication builds enduring trust. Through detailed reports, collaborative meetings, and a digital resource library offering educational tools, marketing materials, and performance guides, epiq enables suppliers, distributors, and retailers to evolve together. Its philosophy is simple yet transformative: shared knowledge fuels sustainable growth. Developing Advisors, Not Just Sellers epiq’s redefining spirit is most evident in its investment in people. Moving beyond the traditional transactional view of sales, the company reimagines representatives as translators of trust and advocates for clinical success. It offers sales training and participates in veterinary-focused meetings where it has an opportunity to introduce products. Product materials, educational videos, and practical sales tools reinforce learning, while initiatives like sample programs and demand-generation campaigns prepare the market for informed engagement. The result is a team that sells through expertise, not pressure; through partnership, not pitch. Turning Insights into Impact At epiq, data collection is not an endpoint but the spark that ignites a cycle of purpose. Every metric, report, and feedback form feeds into a living system of intelligence designed to inspire action. Market insights, customer feedback, and performance scorecards converge to form a coherent narrative, revealing patterns, progress, and possibilities. For each partner, epiq transforms intelligence into tailored strategy: diagnosing weak points, magnifying opportunities, and setting measurable indicators that turn observation into evolution. This “insight-to-action” philosophy ensures that data never gathers dust. It becomes a catalyst for smarter decisions and sustainable growth. epiq’s definition of measurement reaches far beyond the balance sheet. It encompasses qualitative growth,

Every medical picture has a backstory: a patient looking for answers, a doctor in a hurry, or a family awaiting clarification. Technology is subtly changing the story of contemporary medicine with the glow of diagnostic screens and the quiet hum of servers. Despite all of its advancements, healthcare technology is still essentially human. In addition to faster systems or more complex algorithms, today’s innovators must develop solutions that recognize the worth of human lives, human hope, and human futures. In the dynamic crucible of Saudi Arabia’s Vision 2030, a landscape where tradition meets hyper-modernity, stands a solitary architect: Ahmad Dawalibi, Chief Technology Officer at Diagnostics Elite. He doesn’t just manage technology; he converges innovation with the Hippocratic Oath. His journey began not in a boardroom, but with the quiet intensity of a fifteen-year-old prodigy, tracing the complex circuitry of the future. Today, that early spark has ignited a technological revolution across the Kingdom’s diagnostic backbone. The Genesis of a Healthcare Technologist Ahmad’s entry into healthcare technology was not a calculated career move. It was a calling that began in childhood. Born in Syria, he grew up in a household where conversations naturally gravitated toward engineering breakthroughs and healthcare challenges. His father, a biomedical engineer and pioneer in the field, became his first mentor. In those formative years, Ahmad Dawalibi witnessed how technology could bridge the gap between clinical complexity and patient care. While most teenagers were navigating school corridors, fifteen-year-old Ahmad Dawalibi was navigating the intricate world of medical imaging and archiving systems. He discovered that technology alone was just machinery and code, but when applied to healthcare, it transformed into something meaningful: a tool for saving lives and bringing clarity to uncertainty. The move to Saudi Arabia opened new horizons. Recognizing the opportunity to serve multiple healthcare entities, he founded HCIT Professionals LLC, a consultancy dedicated to healthcare IT solutions. Through this venture, he led system implementations, orchestrated complex PACS migrations, and guided digital transformation strategies across the region. Over two decades, Ahmad Dawalibi installed more than twenty-seven PACS systems and led the migration of nearly a petabyte of medical data. Each implementation deepened his understanding of workflow challenges and clinical needs. This extensive experience eventually brought him to Diagnostics Elite, initially as a consultant. He quickly recognized a shared vision for what Saudi healthcare technology could become. When invited to serve as Chief Technology Officer, it was an invitation to channel twenty years of experience into building the future of diagnostic medicine in the Kingdom, directly contributing to Vision 2030’s healthcare transformation goals. Mission-Driven Innovation: Technology with Purpose As Chief Technology Officer, Ahmad Dawalibi operates to complete a deceptively simple mission: build technology that elevates human care. Innovation must never exist for its own sake. Every system his teams create must answer a fundamental question: who does this serve, and how does it make their experience better? His leadership is structured around three unwavering principles. First, purpose must always precede technology- developers must understand the human problem they are solving before writing code. Second, he demands scientific rigour and technical excellence without compromise. Healthcare does not forgive mistakes, so he insists on accuracy, transparency, and robust clinical validation. Third, he believes in empowering people, not just systems. Ahmad Dawalibi works directly with his teams, fostering their growth and personally mentoring young Saudi talents who represent the Kingdom’s technological future. Building the Backbone: Innovations That Transform Care Under Ahmad’s leadership, Diagnostics Elite has achieved breakthroughs that represent fundamental advances in diagnostic medicine. The crown jewel is DePACS, the first Picture Archiving and Communication System built entirely in Saudi Arabia. This is not an adapted foreign platform, but a system conceived, designed, and developed from the ground up by Saudi teams. Processing over 3,000 studies daily and storing more than 15 million medical images, DePACS demonstrates both speed and reliability at scale. The strategic importance extends beyond technical specifications. By creating a national product, Saudi Arabia strengthens its technological independence and retains economic value within the Kingdom. The system carries registration with the Saudi Tech Organization, holds CE certification, and is progressing through SFDA registration. This provides tangible evidence that Saudi Arabia can develop world-class healthcare technology domestically. Ahmad Dawalibi also spearheaded AI diagnostic models with a critical differentiator: they are trained entirely on regional and Saudi datasets. Chest AI, Bone Age AI, and Fracture AI learn from actual patients they will serve, understanding patterns specific to local populations. This delivers superior accuracy in real-world clinical settings and directly improves patient outcomes. The AI-powered automated study assignment engine transforms how cases are distributed. Instead of manual processes prone to inconsistency, machine learning intelligently assigns studies based on subspecialty expertise, availability, preferred modalities, load-balancing requirements, and historical performance patterns. Scheduling becomes optimized, fairness improves, turnaround times accelerate, and radiologist fatigue decreases- all contributing to higher diagnostic accuracy. The AI-led peer review module automatically identifies cases requiring review based on exam type, performance variability, historical patterns, and random audits. This creates a culture of continuous improvement where feedback is standardized, data-driven, and constructive, elevating performance across entire radiology teams. Recognition has reached international stages. The Excellence in Healthcare Award, showcased in New York’s Times Square, acknowledges the tangible impact of these technologies. Features in Middle East Leaders 2025 and The 100 Trailblazing Leaders Revolutionizing Industries 2025 highlight both Ahmad’s achievements and Saudi Arabia’s progress in medical technology innovation. Diagnostics Elite has also launched DE Blockchain, adding an unprecedented layer of traceability to healthcare data. Every transaction is recorded immutably, protecting patient data while empowering institutions with verifiable audit trails. Patient-Centric Technology Development For Ahmad Dawalibi, patient-centricity is operational reality. Clinical outcomes take precedence over technical complexity. User feedback from radiologists, clinicians, and technicians directly shapes development priorities. Every algorithm undergoes rigorous validation against scientific and ethical standards. Compliance with international frameworks, including CE, SFDA, DICOM, HL7, and FHIR, is mandatory from the beginning. This ensures innovation never outpaces safety. The Role of AI and Responsible Innovation Ahmad Dawalibi views AI not