Business cybersecurity is complex. A seamless monitoring of the organization’s digital infrastructure securely, constantly, and at scale demands cutting-edge solutions delivered by an expert leader. John Nwachukwu, the Chief Strategy/Executive Officer (CSEO) of Zoracom, and also a member of the AI Frontier Network, is one among that league. First and foremost, John completely grasps the importance of end-to-end network observability and how it contributes to business continuity.
He insists that it is very critical because “It gives us a real-time view of every layer of our clients’ networks. Using tools like Miro observability, we can monitor and correlate logs, metrics, and traces to detect potential issues before they affect services.” This proactive monitoring minimizes downtime and ensures their clients’ operations remain uninterrupted, turning business continuity into a competitive advantage.
Innovative AI Solutions for Business Empowerment
At Zoracom, John shares that they use Miro to visualize systems in real time and trace performance issues from endpoints all the way through infrastructure. For example, if a client experiences latency, “Miro allows us to pinpoint whether it’s caused by a network switch, server, or application,” he informs. This approach turns troubleshooting into precise, near-instant problem-solving, keeping service disruptions minimal.
When it comes to modern cybersecurity, John says a SIEM-integrated SOC provides centralized, automated, intelligence-driven detection and response, making it far more effective than traditional monitoring because it correlates events, reduces response time, improves accuracy, and offers 24/7 protection against modern, complex threats.
John gives an example. “Suppose a 24/7 SOC detects a high-severity security incident. Then we immediately implement our SOC incident response protocol: secure affected systems, contain malicious activity, assess impact, and then eradicate the threat. After recovery, we conduct a post-incident review to improve processes.”
At Zoracom, this workflow is supported by Fortrex, allowing it to respond quickly while maintaining operational continuity. Vulnerability assessments reveal real security gaps while maturity ratings benchmark processes against industry standards. They conduct vulnerability assessments to identify gaps in client systems and use cyber maturity ratings to benchmark against industry standards.
This combination guides targeted improvements, reduces risks, and ensures clients can maintain a resilient security posture that evolves with emerging threats. Co-location and infrastructure sharing help enterprises achieve scalability by providing ready-built, secure, and redundant data center environments where they can quickly expand resources without heavy capital investment. These solutions reduce costs, improve performance, offer carrier-neutral connectivity, support compliance, and enable rapid deployment, making them far more efficient and flexible than building and scaling in-house infrastructure.
“In Lagos, we’ve seen how IoT-enabled monitoring and automation can optimize energy use, traffic flow, and utilities.” By connecting sensors and using real-time dashboards in Miro, city managers and industries can reduce waste, improve efficiency, and deliver better services to citizens. John further explains Zoracom’s approach to Third-Party Risk Management (TPRM) in a multi-vendor environment. It is risk-based, consistent, and lifecycle-driven. ‘We classify vendors, perform strong due diligence, embed security into contracts, and continuously monitor both their security posture and their performance.” This ensures that every third party meets their security requirements and that risks are proactively identified, mitigated, and governed.
He also adds that automated auditing is essential for GDPR and IT security because it provides real-time tracking and accurate reporting of data practices, as implemented in their Fortrex platform, which tracks user activity, data access, and compliance in real time. This enables clients to stay GDPR-compliant and secure, without manual bottlenecks, while also providing actionable reports for auditing purposes.
Enlightening about the value proposition of Fortrex to a potential customer concerned about rising cyber threats, John says that Fortrex delivers proactive protection and real-time monitoring, allowing clients to detect and mitigate risks before they escalate. It’s not just a security tool—it’s a shield that ensures business operations stay safe and uninterrupted.
Further, he says that organizations often struggle with network visibility, making it hard to spot issues or plan. Miro solves this by combining monitoring, visibility, and reporting in one platform, turning complex data into clear, actionable insights and helping clients make fast, informed decisions.
High-impact Strategic Partnership
In 2025, Zoracom strengthened its market position through a set of high-impact strategic partnerships focused on technology enablement, regulatory digitalization, and infrastructure expansion. The most notable partnerships include its collaboration with NEMSA to deliver the Integrated Technical Inspectorate Service Management System (ITISEMS). This large-scale digital transformation platform automates inspection and certification processes in the power sector.
This partnership strengthened Zoracom’s credibility as a trusted technology partner to government regulators and positioned it as a key digital infrastructure enabler in a nationally critical industry.
Zoracom also reinforced its global technology partnership with Infosim, the makers of StableNet, to enhance its observability, network monitoring, and service-management capabilities. This reinforcement enabled Zoracom to deliver enterprise-grade observability and automation solutions and provide a competitive advantage through access to mature global technology.
Zoracom advanced its FTTH program, working with local contractors, technical partners, and community networks to expand fiber deployment and build last-mile connectivity. The company also launched a training initiative to scale the technical workforce.
This advancement strengthened its ecosystem of field technicians and implementation partners. Also, it positioned Zoracom for future large-scale fiber rollout opportunities.
The FIELD application and Zoracom training academy in Lagos, Abuja, and Kano have expanded connectivity and built local skills. “Renew, our refurbishment solution, promotes sustainable tech use, and our ITISEMS application supports the Nigeria Electricity Management Service Agency by improving how they track and manage electrical infrastructure.” These initiatives show how innovation can deliver real impact for both communities and businesses.
Zoracom expands internationally by understanding local market needs and tailoring its solutions accordingly. It partners with trusted local teams and invests in reliable infrastructure, ensuring clients receive consistent, high-quality services no matter the region. “This approach allows us to scale sustainably and build long-term international relationships,” John concludes.
